1. Confirm inventory

• At this stage, you can see the actual number of orders placed in the Demand column.

  Note that if some customers haven’t redeemed the offer, demand may appear lower than the number of invitees.

• Review your inventory carefully and make sure there is enough inventory for your launch.

  It’s crucial to reserve enough inventory for your customers — this will avoid customers missing out and any disappointment

• If you do not have enough inventory to meet demand, you can still process the launch. Customers who missed out will receive a notification that their order was unable to be confirmed.

Review the final number of orders and inventory level.

If there is not enough inventory for the demand, you will receive a warning message. At this stage, you can adjust your inventory or proceed anyway, which might result in customer’s orders being cancelled.

2. Set the launch to process

• Once inventory level is confirmed, you can approve and process payment for the launch as usual.

Double check all the details and start processing your launch.

Payment failures

Customers who have payment failures when participating in an invite-only launch will be sent an automated email with a link to resolve their payment via an on-session portal.

Read more about the process here: Resolving payment failures

Measuring the success of your launch

Once your launch has finished processing you can review the launch recap to understand how your launch performed:

• Total number of entries Understand how many invited customers actually claimed their offer and measure your Invite acceptance rate.
• Sell-through / revenue Understand how many successful orders have come through.

If there are any other data or insights you’d like to see, free to reach out to your customer support manager (CSM).